FAQs

  • Your Eco Friends provides residential cleaning service to the entire Philadelphia metro area, as well as both Delaware County and Montgomery County.

  • Clients are charged an hourly rate per cleaner. Factors that affect hours are home size, frequency of cleaning, amount of clutter, presence of pet hair, etc.  

  • We will arrive fully equipped with each and everything necessary to thoroughly, and efficiently clean your home.  You will not have to provide anything.  

  •  At Your Eco Friends, we pride ourselves on being a full-Service, non-toxic, eco-friendly,  Green Cleaning Company.  We will never utilize any harsh chemical cleaning agents in your home such as products containing ammonia, bleach, and other harmful chemicals found in almost all  commercial cleaning products on the market today. To ensure that, most of the products we utilize are made for us and by us. Great time and attention was dedicated to researching and testing product safety and efficacy.  Reducing our Carbon Footprint and doing our part  to create a more sustainable future is both a commitment we’ve made in our own personal lives and in business.  Our goal is to share that call to consciousness and action with all those we hire and are hired by, to create an ever-growing and expanding circle of Eco Friends. 

  • The number of Friends is dependent on the size of your home and type of cleaning service. This will range anywhere from 1-4.

  • In keeping with the warm, family-like culture we’ve created, we do try to rotate our staff, so all our Friends get a chance to meet and get acquainted with each other.  For sake of familiarity, which effects the ease of clean and efficiency, we will always do our  best to ensure that at least one of your usual Friends is present at each cleaning.This may not always be possible with scheduling constraints.

  • You do not have to be present.  You’d only have to be there to grant access to your home if you haven’t already provided a key or code. 

  • When booking, you’ll have the option of either a morning or afternoon appointment.  An ETA window will be provided 24 hours before your appointment. In addition, you’ll receive a text when your Friends are en route to your home.  Unfortunately, due to circumstances that may arise that are out of our control such as traffic delays or unforeseen issues in the previous home, we don’t guarantee any specific time of arrival.